Tech

/

How Canada is Increasing Internet Coverage in Underserved Communities

Since its launch in 2019, the Canadian Radio-television and Telecommunications Commission (CRTC) Broadband Fund has pledged more than $730 million to expand Internet access in over 270 communities, bridging the digital divide for households and essential institutions. Most recently, the CRTC allocated $14 million to CityWest Cable to construct 250 kilometers of fibre infrastructure across British Columbia and Yukon, a move that community leaders say will enhance local businesses and improve access to healthcare.

As the initiative evolves, the CRTC is refining its approach to better support Indigenous communities, introducing an Indigenous Stream designed to strengthen connectivity in historically underserved regions. Additional funding and policy updates are expected in the near future, signaling a continued push toward digital equity across Canada.

Scott Douglas Jacobsen: Which regions are targeted by CRTC’s new fibre Internet initiative?

CRTC: The CRTC is an independent quasi-judicial tribunal that regulates the Canadian communications sector in the public interest. The CRTC holds public consultations on telecommunications and broadcasting matters and makes decisions based on the public record. Canadians need access to reliable, affordable, and high-quality Internet and cellphone services for every part of their daily lives.

Jacobsen: How is the CRTC facilitating high-speed fibre Internet?

CRTC: In 2019, the CRTC launched the Broadband Fund to help connect rural, remote, and Indigenous communities across Canada. Through its Broadband Fund, the CRTC contributes to a broad effort by federal, provincial, and territorial governments to address the gap in connectivity in underserved areas across Canada, including rural, remote, and Indigenous communities. The CRTC has held three calls for applications to its Broadband Fund, which resulted in over 700 applications. To date, the Broadband Fund has committed over $730 million to improve high-speed Internet and cellphone services for over 270 communities, connecting essential institutions such as schools, band offices and health care and community centres. This represents over 47,000 households and over 630 kilometres of major transportation roads. Further details are available on our website.

Jacobsen: What is the total funding allocated for this project?

CRTC: Most recently, on January 30, 2025, the CRTC committed over $14 million to CityWest Cable and Telephone Corp. to build approximately 250 kilometres of new transport fibre infrastructure to bring high-capacity transport services to the communities of Jade City and Good Hope Lake (Dease River) in British Columbia, as well as Upper Liard in the Yukon. The project will improve access to reliable and high-quality Internet service.

Jacobsen: What is the scope of the infrastructure development? Since 2019, how has the CRTC’s Broadband Fund impacted rural, remote, and Indigenous communities?

CRTC: The project received support from the impacted communities. Letters of support emphasized the positive impact the project will have on daily life in these regions, including new opportunities for local businesses and improved access to health care.

A summary of these letters was included in Telecom Decision 2025-30:

CityWest provided evidence of direct notification to all affected communities and received letters of support, including from the 3Nations Society, a partnership between Tahltan, Kaska, and Taku River Tlingit First Nations (the Kaska Nation is made up of five Kaska First Nations, which cover two of the affected communities), and the Premier of the Yukon. The 3Nations Society stated that collaborative efforts with CityWest have fostered a sense of shared purpose, and it anticipates that this collective support will significantly contribute to the success of the project.

The Premier of the Yukon noted that dependable high-speed Internet can open new economic and social possibilities for Yukoners and support healthy, vibrant, and sustainable communities.

For further information on their views, we encourage you to reach out to them directly.

The CRTC continues to assess Broadband Fund applications and will make more funding announcements in the coming months.

Jacobsen: What benefits have the impacted communities highlighted in letters of support for this project?

CRTC: The CRTC is also continuing to make improvements to the Broadband Fund. In December 2024, the CRTC announced its first decision to improve the fund and to help advance reconciliation with First Nations, Inuit, and Métis peoples. During its consultation, the CRTC received comments from 75 groups and individuals, including consumer groups, Indigenous organizations and governments, and Internet and cellphone service providers. As part of this decision, the CRTC is working to better support Indigenous applicants and communities by providing funding to build skills and support Indigenous-owned networks. The CRTC is also requiring applicants to engage meaningfully with Indigenous communities and provide proof of consent from any Indigenous community where they plan to build infrastructure. The CRTC will issue more decisions as part of its review and will launch the Indigenous Stream of the Broadband Fund later this year.

Jacobsen: What are forthcoming initiatives or policy revisions, including the Indigenous Stream of the Broadband Fund?

CRTC: As part of its broader efforts to improve Internet and cellphone services across Canada, the CRTC is taking action to help ensure residents of the Far North have access to reliable and affordable Internet services. The CRTC also created an Indigenous Relations Team to support Indigenous participation in its proceedings and ensure the distinct nature and lived experiences of Indigenous peoples are considered across the CRTC’s work.

Jacobsen: Thank you for the opportunity and your time.