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MAKE YOUR VOICES HEARD!

As AI reshapes classrooms, one question remains: can machines replicate the emotional, dynamic connection between students and educators, or are we risking the soul of education for the sake of convenience?

We live in an era where the boundary between human and machine is dissolving. Artificial intelligence, once the stuff of science fiction, now sits squarely in our daily routines—including how we teach and learn. However, as schools and universities integrate AI tools into their operations, a critical question arises: Can technology enhance the human connection between instructors and students, or will it gradually replace it?

The COVID-19 pandemic didn’t merely disrupt education—it rewrote its script. In mere months, traditional classrooms gave way to pixelated grids and learning management systems. Professors who once thrived on spontaneous classroom dialogue found themselves speaking into webcams, often to muted screens. Students, too, rapidly adapted, sourcing knowledge from video lectures, discussion boards, and algorithm-curated platforms, rather than relying on face-to-face engagement.

While the accessibility of information exploded, something deeper eroded. Students today may have unprecedented access to data, yet the richness of mentorship and authentic connection is harder to find. Education has become efficient, but also increasingly impersonal. The paradox of the information age is that while students are surrounded by more knowledge than ever, they’re often starved for meaning, for guidance, for that spark that turns facts into wisdom.

For instructors, the transition has often been jarring. Many built their careers on the craft of in-person teaching—the give and take of dialogue, the subtle cues in a student’s posture or expression, the improvisational magic that happens in the moment. Now, they navigate AI-powered tools that promise to streamline grading, suggest personalized content, and even simulate one-on-one tutoring. Yet these tools, for all their computational prowess, lack something essential: emotional nuance. They don’t see a student’s confusion in their eyes or notice the hesitance in a raised hand.

To be clear, the future of education is digital. But it must also remain unshakably human. As AI weaves itself into the fabric of higher education, institutions must ask: Are we designing systems that empower instructors, or ones that displace them? Are we creating classrooms—virtual or physical—where students feel known, seen, and heard?

If implemented wisely, AI can relieve educators of routine tasks, freeing them to do what machines cannot: mentor, inspire, and connect with students. However, that balance is delicate and easily tipped.

AI has quickly become a favored tool for students to access study materials, often bypassing the deeper process of discovery and critical analysis. While the intent behind these technologies is to shape understanding and guide learning, the convenience they offer can tempt students into shortcuts. The educational journey is meant to be interactive—an exchange shaped by questions, conversations, and the unique cadences of a skilled instructor’s narrative and demonstration. These moments often stay with students long after graduation. They imprint themselves in ways that AI, however advanced, cannot replicate.

At its core, education is a human process. Think of early learning: teachers clapping out syllables, reading stories in a sing-song voice, and helping students memorize through rhyme. These techniques aren’t arbitrary—they’re pedagogical strategies grounded in emotional resonance and human connection. As students mature, the methods evolve, but the human element remains central. AI, by contrast, lacks that legacy. It is a tool without tradition, a system devoid of the emotional scaffolding that underpins how people learn.

This is not to dismiss AI’s value. Its contributions to nearly every sector, including education, are undeniable. But students still need mentors—real ones. They need feedback that goes beyond what an algorithm can deliver. They need someone to challenge their assumptions, to draw connections between abstract theories and lived experience, to care not just that they pass, but that they understand.

AI was never designed to babysit learners. It was meant to supplement human instruction, not supplant it. And yet, in its unchecked application, students may find themselves consuming information rather than engaging with it, misinterpreting AI’s convenience as a replacement for effort. Without guidance, the technology becomes not a bridge, but a bypass.

This overreliance carries risk. Without proper instruction in how to use AI critically and ethically, students may find their intellectual muscles atrophying. Worse, they may begin to mistake generated answers for real understanding. After all, AI doesn’t think—it predicts. It extrapolates from human-created datasets, echoing patterns found in past research. Its brilliance is bounded by what has already been written, said, or coded.

The instructor-student relationship, by contrast, is improvisational and alive. It adapts in real time, accounting for context, emotion, and human unpredictability. The process of education—when done right—is not just about acquiring knowledge. It’s about shaping character, nurturing curiosity, and cultivating judgment.

To reduce this journey to machine input and output is to miss the point entirely.

Ultimately, artificial intelligence will not replace education. But if we’re not careful, it may hollow it out. The real threat is not technological, but philosophical. When we begin to equate efficiency with excellence and convenience with comprehension, we lose something irreplaceable.

Human connection in education is not a luxury; it is a necessity. It’s the point.

Abidemi Alade is a Nigerian communications researcher and Ph.D. candidate at the University of Oklahoma. With over eight years of experience in research, teaching, and academic work, her focus lies in how emerging technologies can bridge communication gaps and promote more inclusive systems. She holds a Master’s in Communication Studies and is a member of the National and International Communication Associations. Abidemi also contributes as a reviewer and judge for international conferences and journals.

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